Enteprise support for GlassFish server
At OmniFish, we provide world-class support for Eclipse GlassFish server to ensure your business applications run smoothly, securely, and efficiently. Whether you are facing operational challenges, need expert guidance, or are planning an upgrade, our dedicated team is here to help.
Your Trusted Partner for GlassFish
As the Core GlassFish engineers, with years of experience in Jakarta EE technologies, OmniFish offers unmatched expertise in resolving GlassFish issues, optimizing server performance, and providing customized solutions. Our support is tailored to your needs with priority levels, SLAs, and access to our highly skilled team.
Flexible Support Options to Meet Your Needs
Start Up Package
- For: Small startups building new products fast
- Full support for the latest major version of GlassFish
- Raise incidents via email and ticketing system
- 4 hours of free consultancy
- limited to small companies (by size and revenue)
Business Package
- For: Companies that need high-quality support and assistance
- Full support for the latest major version of GlassFish plus 1 year after next major version
- Raise incidents via email and ticketing system.
- Assistance for GlassFish installations in production, testing, or development environments.
- In-depth troubleshooting, bug fixes, and security patching.
- 20 hours of free consultancy for development, performance tuning, or migration assistance.
Enterprise Package
- For: Companies critical projects and need for 24×7 support with SLAs
- 24/7 critical production incident hotline.
- Priority response with SLAs ensuring a 1-hour response time for critical issues.
- Full support for the latest major version of GlassFish plus 1 year after next major version, extended support for older GlassFish versions
- Raise incidents via email and ticketing system.
- Assistance for GlassFish installations in production, testing, or development environments.
- In-depth troubleshooting, bug fixes, and security patching.
- 40 hours of free consultancy with dedicated support engineers.
Key Features of Our Support Services
Issue Resolution: Investigate and resolve performance bottlenecks, downtime, and system errors.
Upgrades & Migrations: Ensure seamless transitions to newer versions of GlassFish with minimal disruption.
Custom Features: Tailored improvements and feature requests to meet your specific needs.
Security & Patching: Protect your systems with timely updates and vulnerability fixes.
Getting help is simple:
- Choose the support package that fits your needs.
- Contact us via email or schedule a call
- Partner with our experts to ensure your GlassFish applications perform at their best.